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Hello everyone, my name is John Wall and this is where I write about Marketing and whatever else I find interesting (your mileage may vary). I also have a weekly podcast called The M Show which is great for your commute to work (or even if you don't commute). You can also listen to Marketing Over Coffee, a podcast I do with Christopher Penn. BTW, I don't look this good, I have a great photographer. I can be reached at: john at themshow dot com

More about my adventures in blogging here. Check LinkedIn for my professional background.

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Free Until I Tip

Drew is wondering why he is giving away so much for free. In other words - how can you make it as a consultant when you have to give stuff away for free to get attention and respect.

I had two answers to this that came up - the first is that if you charged for every bit of good advice that would make you a lawyer and you’d know that Satan’s already called “next” on your afterlife. You know that in your heart it’s good to give valuable advice and maybe you believe you’re scoring some karma. A incredibly rare example of a Marketer sleeping better than someone else.

I choose to take a slightly different view - rather than see my advice as a product with a price tag on it, I see my time as the commodity. I give out advice, and if it’s good the demand will grow to the point where I run out of time (my tipping point), at that point I can engage the meter and let the bidding begin. Even if I never reach the point where the advice I share is making the mortgage payment at least I’ve gathered some karma, made some friends, and I’m still not a lawyer.

Comments

Comment from Bob LeDrew
Time: February 29, 2008, 3:38 pm

I just came across a really cool article about giving stuff away that might well take the thoughts of this post one step further. The article can be found at http://www.predictablyirrational.com/pdfs/zerofree.pdf, and I blogged about it.

It’s a bit … academic, but not horrifyingly so. I understand it, so it can’t be THAT hard.

Comment from Mike Maddaloni - The Hot Iron
Time: February 29, 2008, 3:55 pm

This happens all the time, and the biggest thing is that we have to be aware, and sometime the person we are giving to for free doesn’t realize it either, especially if what we are selling is new to them. This is where we have to become self-aware of what we are saying, and lay it out to them, and in doing so to be polite. If they don’t buy, then you move on.

To the defense of lawyers, I am starting to see some offer packages - incorporate for X, a will for Y. This way, the person going in knows what it will cost them, and their confidence in the attorney will say if it is worthwhile. And I am guessing the lawyers inch away a bit from hell as well.

mp/m

Pingback from If you think the milk is good, wait until you try the steak. « Blogging Me Blogging You
Time: March 3, 2008, 5:49 pm

[…] esteemed Ronin Marketer, John Wall, has an excellent post that shows his personal dividing line between […]

Comment from Debra Murphy
Time: March 15, 2008, 1:26 pm

As a business owner, I’ve learned a lot about this topic.

1. Building a personal brand comes at a price - providing free advice, articles, blog posts, etc. But the value of developing that personal brand shows up in the bottom line of your business.

2. Those who “get it” reward your generosity with great referrals that turn into clients.

3. The challenge is to know what can be given for free and what can’t - giving a service away for free doesn’t work - people don’t value free and won’t be committed to it.

So the balance is to provide advice and valuable content for free that lead people to your services that they will be more than willing to pay for (if of course you you have created them with their needs in mind.)

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